Gaya APA

Kaplan, R, S., Norton, D, P. (2004). Strategy Maps: Converting Intangible Assets Into Tangible Outcomes . United states of amerika: Harvard business Press.

Gaya MLA

Kaplan, Robert, S., Norton, David, P.. "Strategy Maps: Converting Intangible Assets Into Tangible Outcomes". United states of amerika: Harvard business Press, 2004. Text.